Refund policy

Because McClure patterns are digital products, they are delivered instantly and cannot be physically returned once downloaded.

For this reason, we don't offer refunds for change-of-mind purchases or if you simply decide you no longer want the pattern. We encourage you to read the pattern description, check the sizing and file details, and make sure the pattern is suitable for your project before purchasing.

Something not working?

If your download is missing, corrupted, inaccessible, or there is a genuine fault with the pattern, please get in touch. We'll do our best to sort it out - whether that's providing a replacement file, correcting an issue, or arranging a refund where appropriate.

Please contact us at mcclure.sewing@gmail.com with your order number and a description of the problem, and we'll get back to you as soon as we can.

Nothing here affects your rights under the New Zealand Consumer Guarantees Act.